Feedback and Complaints

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If you were unhappy with the service you received please do let us know so we can investigate and improve our service. Please put complaints in writing, this can be by post or via email to hafccg.sterndalesurgery@nhs.net your complaint with be acknowledged within 3 working days and the practice manager will respond to you as soon as possible.

If you just want to inform us of your experience but do not require a response you can submit the information using the form above.

Please see the practice leaflet for more information.

Happy with the service you received? We love to hear your positive feedback – please leave a comment on the NHS choices website. https://www.nhs.uk/services/gp-surgery/sterndale-surgery/E85125/leave-a-review