Please see our September Newsletter
Reminder to all patients that you MUST wear a face mask/covering when visiting the practice. We are not in a position to provide these to each patient, you will be asked to go home to get one if you arrive without and are not medically exempt or under 13 years of age.
Help us protect you by protecting us.
A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.
Anyone who needs a test for urgent health problems, will still get one but where your clinician feels that it is appropriate to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.
Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.
If your condition or symptoms change or get worse, please contact the NHS as you would normally.
– Please only visit the practice if you have been advised to do so by a member of the practice team.
– Only buzz the door once, if we do not answer it is likely we are dealing with another patient on the phone or in the practice. Your patients is appreciated.
– Ensure you are wearing a face mask.
– We have hand sanitiser available as you walk in please use this.
– We have limited seating available so ask patients to attend the practice alone where possible.
– If you have any queries we ask you to call the practice as the intercom can be difficult to hear and cuts out after a while.
Patients are advised to visit https://www.nhs.uk/conditions/coronavirus-covid-19/covid-pass/get-your-covid-pass-letter/ to request proof of vaccination.
Alternatively you can download the NHS App or call 119.
Please do not contact the surgery to request this information. We are unable to sustain the number of requests we have coming in for this.
All patients aged 18 and over can now book a COVID-19 Vaccination.
Please book via the NHS website https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/
Or alternatively call 119. You can also look for mass vaccination sites in the area.
The latest guidance indicates there must be 8 weeks between vaccinations – we cannot override this.
Please do not contact the surgery re COVID vaccine booking queries.
Update – 19.11.2021
We have now been given an official move date of the 7th January 2022. More information to follow.
We are pleased to announce that our surgery will be moving to new premises in Milson Road in Autumn 2021. Milson Road Health Centre is a large building only a short walk from the current practice, it is undergoing a complete refurbishment.
The new NHS site will house two GP practices, Sterndale Surgery and our neighbours Brook Green Surgery; alongside other community service providers. The new facilities are spacious, well-lit, and will have easy access enabling us to deliver health care to the highest modern standards.
Your registration with be transferred automatically when we move, no action is required from you regarding this.
If you are interested in supporting the patient group and practice in this move please email the surgery firstname.lastname@example.org and express an interest in the PPG (Patient Participation Group) – Milson Road Project.
We will continue to update the website when more information becomes available to us.
Our new website has been designed to make it easy for patients of this Practice to:
- Get answers to their questions.
- Quickly access the right help and advice for their needs.