Test results and non repeat prescriptions.

Due to the General Practice Improvement Plan (GPIP) we have made some changes to how we manage admin requests for test results and non repeat or Hospital prescriptions. The changes should not affect patients and is more about how the GP’s are allocated time to handle these requests, which they currently do not have. Prescription requests will continue to be processed as per our practice policy.

Repeat prescriptions – Take 48 hours to process. These can be requested via Systmonline on our website, by completing a slip in reception or ticking the right hand side of your last prescription and placing this in the box in the entrance.

Non repeat prescriptions – Take 1 week to process. These can be requested via systemonline on our website as a free text request or by completing a slip in reception and placing in the box in the entrance.

Hospital Prescriptions – Can take up to 10 days to process as we must have the clinical letter to process these. Providing this with your request is helpful.